We deliver the products only in European Union.
For any delivery except European Union please contact us directly by e-mail with the following address firstname.lastname@example.org.
We deliver Monday to Friday. The place orders the saturdays, sundays and bank holidays are dispatched next Monday.
If the delivery address that you indicated to us is inaccurate or in the event of impossibility to deliver the parcel for reasons being ascribable to you, reforwarding charges will be at your charge.
Mode and delivery times
VILLE LUMIERE propose three types of deliveries. Deadlines run at the reception by VILLE LUMIERE of the complete payment of the price:
- Standard delivery (48 à 72h business days)
It is carried out by Colissimo France without signature with rate at the date of the command. See the Colissimo tarifs.
- Express delivery (24h business days)
For any order placed before 2 p.m. It is carried out by Chronopost 13 France with rate at the date of the command. See the tarifs Chronopost.
In the event of going beyond the deadline of delivery of more than 7 days and non due to a force majeure, you can cancel your order by registered letter with return receipt. You will then be refunded within 30 maximum day.